Join Our Team
We have a small team working from our workshop in rural Devon, on the edge of Dartmoor National Park. We're regularly searching for new people to join us, see below for current roles. If nothing below fits your skills but you feel you have something to offer, simply get in touch and say hi, you never know what's around the corner!
PLEASE NOTE. We’re excited to welcome all qualified applicants to an interview, but having a car and a full UK driving licence is essential as our workshop is rurally located - there is simply no public transport anywhere near us sadly. We value a diverse workplace. Feldspar is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, or any medical condition. You just have to be the best at what you do!
Vacancies
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Junior Sales Account Manager
Hours: Part time
Reports to: Sales & Marketing Manager & Founders
Location: Anywhere!
Job Description:
The Junior Sales Account Manager will play a vital role in driving revenue growth and enhancing the brand's presence in both domestic and international markets. This position involves building relationships with stockists, providing exceptional customer service, and promoting the unique value of Feldspar's handmade products.
Responsibilities:
Sales and Business Development:
- Identify new stockists and opportunities for partnerships with high-end retailers.
- Maintain relationships with existing clients and ensure repeat business.
- Represent the brand at trade shows and events to expand market reach.
Customer Service:
- Provide personalized service to clients, emphasizing the craftsmanship and story behind Feldspar products.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
Market Intelligence:
- Conduct market research to identify trends and opportunities within the luxury homeware sector.
- Monitor competitor activity and provide insights to the management team.
Administrative Tasks:
- Prepare sales reports, track performance metrics, and manage inventory levels for stockists.
- Collaborate with the production team to ensure timely fulfilment of orders.
Knowledge and skills:
- This role would suit someone who is organised with an excellent eye for detail.
- It is an administrative role and not a production role. The individual will deal with finished ware only. Joining a small team in the workshop, it is essential that the successful candidate is a confident communicator and is able to develop and maintain positive relationships with all suppliers, visitors and colleagues, always behaving in a professional manner.
- The role is very physical and will require heavy lifting (nothing over 15kg), bending for packing and manual handling of large parcels. The successful candidate must be able to support and adhere to all policies, procedures and guidelines to ensure their own safety and the safety of others who may be affected by their actions. Employees must follow instructions and always co-operate with their line manager to enable us to meet our legal responsibilities.
Qualifications:
- Proven experience in sales, preferably in luxury products.
- Strong understanding of the luxury retail market.
- Excellent communication and interpersonal skills.
- Ability to work independently while contributing to a small team environment.
- Proficiency in CRM tools and basic office software.
- Full UK driving license (essential due to rural location).
Skills
- Client relationship management.
- Negotiation and presentation skills.
- Knowledge of handmade or artisanal product markets.
- Ability to multitask and meet deadlines.
Work Environment
The role is currently home-based with occasional time spent at Feldspar’s workshop in rural Devon. Applicants must be comfortable working in a remote location with limited public transport access.
Benefits
- Competitive salary based on experience.
- Opportunity to work with a growing luxury brand that values craftsmanship and sustainability.
- Access to exclusive industry events.
- Extra day’s holiday (pro rata) for every year worked
- Self-Care allowance
- Generous staff discounts on Feldspar products.
This position is ideal for someone passionate about luxury goods, craftsmanship, and building lasting client relationships and has the drive to excel and grow within a fast-paced and ambitious brand.
To Apply email your C.V. and a Covering Letter via the link below.